Privacy Policy

1. Who we are

PayBio is an online tool that lets creators and small businesses create a premium storefront where they can share products, bookings, digital offers, and creator-owned checkout links with their audience.

If you have any questions about this Privacy Policy, you can contact us at: contact@paybio.app

2. What data we collect

• Account data: your email address, authentication information handled by Supabase, and basic profile information.
• PayBio content: your store name, handle, bio, links, product details, pricing, checkout links, delivery links, and design settings.
• Payment data: PayBio software subscriptions are processed by Stripe. We do not store your full card details. Stripe may store payment and billing information in line with its own Privacy Policy.
• Usage data: basic technical information such as IP address, browser type, device information, pages visited, and logs from our hosting and security tools.

3. How we use your data

• To create and manage your PayBio account.
• To provide, secure, and improve the PayBio service.
• To manage PayBio software subscriptions and billing via Stripe.
• To communicate with you about important updates, billing, or security notices.
• To prevent abuse, fraud, and maintain service security.
• To comply with legal obligations, including accounting or tax rules.

4. Legal bases under UK GDPR/GDPR

• Contract: we process account and billing data to provide the service you sign up for.
• Legitimate interests: we process technical and usage data to keep PayBio secure and improve it over time.
• Legal obligation: some data may be kept to comply with legal, accounting, or tax requirements.

5. How we share your data

We do not sell your personal data. We only share it with trusted service providers when necessary to run PayBio, including Supabase for database and authentication, Stripe for software subscription billing, Resend for email delivery, and infrastructure providers such as hosting, logging, or security tools.

These providers process data in line with their own terms and privacy policies.

6. Data retention

We keep your data only for as long as needed to provide the service, meet legal obligations, or resolve disputes. If you delete your account, we will remove or anonymise personal data where possible, except where we are required to keep certain information.

7. Your rights

If you are in the UK or EU, you may have rights to access, correct, delete, restrict, object to, or request portability of your personal data. To exercise these rights, contact us at contact@paybio.app. We may need to verify your identity before responding.

8. Security

We use modern hosting and security practices to protect your data, but no online service can be guaranteed to be 100% secure. You are responsible for keeping your login details safe.

9. Third-party links

Your PayBio store may contain links to external websites, checkout pages, or payment providers that we do not control. Their own terms and privacy policies apply to any data you give them.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the date below. If changes are significant, we may notify you by email or in the dashboard.