Privacy Policy

1. Who we are

Paybio is an online tool that lets creators and small businesses create a simple page where they can share different payment methods with their audience.

If you have any questions about this Privacy Policy, you can contact us at:
contact@paybio.app

2. What data we collect

We only collect the minimum data needed to run the service.

• Account data: your email address, a hashed password (handled by Supabase), and basic profile information (for example: trial start date, Pro status).
• Paybio content: the title, slug, description of your Paybio pages and the payment method links you add (for example: links to PayPal, Stripe, bank links, etc.).
• Payment data: Pro subscriptions are processed by Stripe. We do not store your full card details. Stripe may store your payment details and billing information in line with their own Privacy Policy.
• Usage data: basic technical information such as IP address, browser type, device information, and pages visited, which may be logged by our hosting and analytics tools.

3. How we use your data

We use your information for the following purposes:

• To create and manage your Paybio account.
• To provide and improve the Paybio service.
• To manage subscriptions and payments via Stripe.
• To communicate with you about important updates, billing, or security notices.
• To prevent abuse, fraud and maintain service security.
• To comply with legal obligations (for example, accounting or tax rules).

4. Legal bases (GDPR / UK GDPR)

If you are in the UK or EU, we rely on the following legal bases to process your data:

• Contract: we process account and billing data to provide the service you sign up for.
• Legitimate interests: we process some technical and usage data to keep the service secure and improve it over time.
• Legal obligation: some data may be kept to comply with legal or tax requirements.

5. How we share your data

We do not sell your personal data. We only share it with trusted service providers when necessary to run Paybio:

• Supabase: for database, authentication and hosting.
• Stripe: for handling secure payments and subscriptions.
• Infrastructure providers: such as hosting or logging tools that help us run the app.

These providers only process data on our behalf and in line with their own terms and privacy policies.

6. Data retention

We keep your data only for as long as needed to provide the service, meet legal obligations, or resolve disputes. If you delete your account, we will remove or anonymise your personal data where possible, except where we are required to keep certain information (for example, billing records).

7. Your rights (UK / EU users)

If you are in the UK or EU, you have certain rights over your personal data, including:

• Access to the data we hold about you.
• Correction of inaccurate or incomplete data.
• Deletion of your data, where we don't have a legal reason to keep it.
• Restriction or objection to certain types of processing.
• Portability of data you provided to us.

To exercise any of these rights, contact us at contact@paybio.app. We may need to verify your identity before we can respond.

8. Security

We use modern hosting and security practices to protect your data, but no online service can be 100% secure. You are responsible for keeping your password safe and not sharing it with others.

9. Third-party links

Your Paybio pages may contain links to external websites or payment providers that we do not control. Their own terms and privacy policies apply to any data you give them.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date below. If the changes are significant, we may notify you by email or in the dashboard.

Last updated: 2025

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